Systems Analyst II
Company: Boar's Head Brand
Location: Sarasota
Posted on: May 4, 2024
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Job Description:
Hiring Company: Delicatessen Services Co., LLCOverview:A Boar's
Head Business Systems & Process Analyst is a key analytical
resource group that is a part of Enterprise Applications team
driven to identify, define, develop and deliver innovative
solutions that are in alignment with the organization goals. The
Systems Analyst role is tasked with improving process capabilities,
functional & technical requirements, design, and deliverables,
while maintaining and improving quality standards. As such the
Systems Analyst role is solely responsible for the analysis, design
and development of the necessary requirements, functional
specifications, and process artifacts to support development
efforts for a specific business unit(s). The Systems Analyst leads
and coordinates these activities from beginning to end through the
use of best practices focused on problem solving, requirements
gathering, analytical assessment and deliverables management. For
this particular role focus will be centered on Marketing and Web
development technologies. Potential areas of focus and
responsibilities include:--- Acting as Analyst/Product Owner/Scrum
Master for an agile Java/web development team based on Kanban/Scrum
hybrid model--- CMS administration support, configuration, and
process management--- Salesforce/CRM administration support, entity
and process configuration, security management--- E-Learning
administration, support and process management--- Marketing content
management and analytics supportJob Description:Essential Duties
and Responsibilities General Analytical & Design Duties Understands
how to use technology to competitive advantage and to solve
business issues - focusing on web applications' concepts and
business level functionality.Develops and maintains a thorough
understanding of business operations, identifying opportunities for
operational efficiency through automation and effective utilization
of reporting & analytics tools critical for all business areas
(e.g., Marketing, Sales, Distribution, Manufacturing, Finance,
Human Resources). Assists in technical delivery management and
relationship management to identifying options for potential
solutions and assessing them for both technical and business
suitability.Works collaboratively with IT and the Business
resources, assesses people, process, and technology current states,
working to evaluate tradeoffs between usability and performance
needs, and then utilize outcomes to develop requirements, use cases
and user stories according to standard templates, using natural
language.
Provides thorough understanding of how to interpret customer
business needs; elicits requirements using interviews/requirements
workshops, conducts document analysis, surveys, site visits, plus
task and workflow analysis. Establishes partnerships to
conduct/perform decision analysis (options vetting with pros/cons
assessed and outlined).Critically evaluates information gathered
from multiple sources, reconciles conflicts in information
gathered, decomposes high-level information into details, abstracts
up from low-level information to a general understanding, and
distinguishes user requests from the underlying true needs and then
transfers the same knowledge to development team.Partners with
knowledge management leads within Boar's Head to ensure and
maintain consistency on Standard Operating Procedures and formal
Work Instructions that outline use of web applications and other
implemented enterprise-wide applications (Ex. Oracle ERP, Oracle
Business Intelligence, Oracle CRM, QMS, LIMS, MES, etc.) utilized
in a business process.Brokers signoff on functional requirements,
process documentation and use cases from the appropriate business
process/product owners and all key impacted stakeholders.Assists
with writing and reviewing requirements, functional specifications,
and detailed design documentation to derive test objectives,
develop test strategies, and write test plans/steps.Assists in
creation and maintenance of test plans/scripts and test scripts
enabling execution resulting in thorough analysis and accurate
documentation of test results.Supports roll-outs of new and
expanding applications/processes/projects. Process Analysis
Specific Duties Adept at outlining current state and designing
conceptual/future state visual process level diagramming and
documentation (in Visio and other more advanced visual modeling
tools) that help articulate options to reduce costs, improve
efficiencies, effectiveness, and streamline execution while keeping
quality norms in alignment.Identifies, documents, and communicates
current state of business process, partnering with Technical
Delivery Managers, Systems Analysts, and Developers to recommend
future state options.Provides process documentation (to include
interaction points with other systems and/or applications).Business
& Systems Analysis Specific dutiesBusiness Systems Analyst is
responsible for needs analysis, creating user stories &
requirements, managing product backlogs, signing off as Product
Owner, and go-live business testing and support.Identify and
develop process improvements and data validation rules to enforce
company data policies, procedures, and efficienciesFosters
understanding of software functions and limitations, usage
scenarios, outlines error handling (system/human interaction
points) and expected /necessary quantitative measures for success
(e.g., expected performance targets, specific percentages for
quality improvements)The Business Analyst assists with defining the
methodology, standards and practices for implementing solutions and
develops appropriate documentation on projects, as well as ensuring
that business requirements are adequately understood and
documented.
Translates analysis outcomes into application and operational
requirements, functional specifications (to include user interface
requirements).Plan, review, and revise configurations and
customizations of business systems, as needed to meet evolving
needs of the businessDevelop, test, and deploy customizations,
custom objects, new functionality based on evolving business
needsDevelops use cases/user stories that include quantifiable
measures for successful outcomes in the designed scenarios.Partners
with QA teams in end-to-end systems testing and coordination of
user acceptance testing strategy development and validation.Provide
ongoing training materials to ensure adoption, and deliver training
in conjunction with departmental stakeholdersPossesses an
understanding and possess some capabilities in development within
an OBIEE Technology Stack. Project Management Support Assists
Technical Delivery Manager(s) in business strategy analysis and
enhancement demand management and assists Project Manager's (PM) in
refining project plans/objectives for items responsible for
delivering and executes according to best practice methodologies
and IT process standards.Assesses project requirements and works
with PMs, resource managers and others delegated as PMs to assess
level of effort estimates.Ensures project success through team
alignment towards project objectives and expected results.Develops
and maintains necessary project documentation in accordance with
best practices and within the agreed upon project timelines.Works
independently with users to define concepts yet remains
collaborative with project managers in order to work in accordance
with project strategy and project priorities that the project
manager has defined.Drives and challenges business units on their
assumptions of how they will successfully execute their
plans.Partners with the project manager to define change requests
for missed requirements and scope change, helping maintain the
right focus on defined project constraints (schedule, resources,
and scope/quality).Analyst/Product Owner/Scrum Master for an agile
Java/web development team based on ScrumExperience with Atlassian
project management tools (JIRA, Confluence) is a significant
plus
Communication
Demonstrates strong oral communication skills, including the
ability to effectively interact with business partners and internal
team members.Demonstrates strong written communications skills,
including the ability to produce clear and concise recommendations,
business requirements and/or functional specifications, use cases
and user stories.Facilitates large scale meetings with all levels
of the company, clearly articulating objectives and identified next
steps.Communicates technical concepts and issues to non-technical
people.Interacts with all levels of the company with patience,
courtesy, diplomacy and professionalism Education and Experience A
Bachelor's degree in Business Administration, MIS, or related field
or equivalent experience.A minimum of 3 years of experience in a
Business and/or Process Analyst role to be considered; to include
experience with documenting requirements, functional
specifications, use cases, and user stories.Ability to articulate
business and technology needs/constraints to IT members and end
users alike.A minimum of 3 years' experience in a Business Analyst
role within an Agile centric construct is mandatory (Agile
Certifications such as Kanban or Scrum Master are a plus).Self
starter/motivator and having a proactive and strategic mindset are
a mustStrong written and verbal communication skillsStrong
collaboration and coalition building skillsOther projects and
responsibilities may be added at the manager's discretion.Hands on
experience and proficiency with the full Microsoft Office Suite,
Microsoft Project, Microsoft Visio, SmartDraw.Technology and
software comprehension -Experience with Java based CMS
systemsExperience with Salesforce/CRM systemsExperience in UI/UX
Design or Graphic Design is a plus.Experience with web application
quality assurance testingExperience with application performance
testingAwareness/knowledge of with Web development technologies is
a plus. Examples:HTML; CSS; JavaScript (React), CSSDocker and
KubernetesApache KafkaiSpringRESTful web services Language Skills
Well-developed communication skills - oral, written, listening.
Must have excellent interpersonal skills. Physical Demands & Work
Environment This position requires working in an office
environment.Occasional travel may be required.This is primarily a
first shift position but adjustments to shift start/end times may
be required depending on future production support
schedules.Availability for on-call during non-business hours is
required.After-hours and weekend work is intermittently required
for system troubleshooting, maintenance, and
upgrades.Location:Sarasota, FLTime Type:Full
timeDepartment:Management Information Systems
Keywords: Boar's Head Brand, Bradenton , Systems Analyst II, Professions , Sarasota, Florida
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