Business Process Analyst II
Company: Boar's Head Brand
Location: Sarasota
Posted on: May 5, 2024
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Job Description:
Hiring Company: Delicatessen Services Co., LLCOverview:A
Business Analyst - Sales & Operations role is a key analytical
resource group that is a part of Enterprise Applications team
driven to identify, define, develop, and deliver innovative
solutions that are in alignment with the organization's goals. The
Business Analyst role is tasked with improving process
capabilities, capturing functional & technical requirements,
design, and deliverables, while maintaining and improving quality
standards. As such the Business Analyst role is solely responsible
for the analysis, design and development of the necessary
requirements, functional specifications, and process artifacts to
support development efforts for a specific business unit(s). The
Business Analyst leads and coordinates these activities from
beginning to end using best practices focused on problem solving,
requirements gathering, analytical assessment and deliverables
management. Focus for this position will be centered on Sales and
Operations Planning and Analytics. Potential areas of focus and
responsibilities include:--- Acting as Analyst/Data Steward/Scrum
Master for an agile Data Engineering team based on a hybrid
Kanban/Scrum model.--- Performing Business Analyst duties for Sales
and Operations Planning technologies (Sales and Operations
Forecasting, Promotion Planning and Supply Planning)--- Providing
relationship management support between IT and multiple Business
units, including Operations (Manufacturing & Distribution),
Operations Planning, Sales, and Business Insights.Job
Description:General Analytical & Design DutiesUnderstands how to
use technology to competitive advantage and to solve business
issues - focusing on web applications' concepts and business level
functionality.Develops and maintains a thorough understanding of
business operations, identifying opportunities for operational
efficiency through automation and effective utilization of
reporting & analytics tools critical for all business areas (e.g.,
Marketing, Sales, Distribution, Manufacturing, Finance, Human
Resources). Assists in technical delivery management and
relationship management to identifying options for potential
solutions and assessing them for both technical and business
suitability.Works collaboratively with IT and the Business
resources, assesses people, process, and technology current states,
working to evaluate tradeoffs between usability and performance
needs, and then utilize outcomes to develop requirements, use cases
and user stories according to standard templates, using natural
language.
Provides thorough understanding of how to interpret customer
business needs; elicits requirements using interviews/requirements
workshops, conducts document analysis, surveys, site visits, plus
task and workflow analysis. Establishes partnerships to
conduct/perform decision analysis (options vetting with pros/cons
assessed and outlined).Critically evaluates information gathered
from multiple sources, reconciles conflicts in information
gathered, decomposes high-level information into details, abstracts
up from low-level information to a high level and general
understanding, and distinguishes user requests from the underlying
true needs (vs wants) and then transfers the same knowledge to
development team.Partners with knowledge management leads within
Boar's Head to ensure and maintain consistency on Standard
Operating Procedures and formal Work Instructions that outline use
of several enterprise-wide applications (Ex. Oracle ERP, Supply
Chain Planning, Sales Forecasting, Promotions & Demand Planning
applications as well as Oracle Business Intelligence, Tableau etc.
reporting & dashboard tools) utilized in business processes.Brokers
signoff on functional requirements, process documentation and use
cases from the appropriate business process/product owners and all
key impacted stakeholders.Supports rollouts of new and expanding
applications/processes/projects.Process Analysis Specific
DutiesAdept at outlining current state and designing
conceptual/future state visual process level diagramming and
documentation (in Visio and other more advanced visual modeling
tools) that help articulate options to reduce costs, improve
efficiencies, effectiveness, and streamline execution while keeping
quality norms in alignment.Identifies, documents, and communicates
current state of business process, partnering with Technical
Delivery Managers, Data Engineers, Developers and other Business
Analysts to recommend future state options.Provides process
documentation such as Data Flows (to include interaction points
with other systems and/or applications).Business & Systems Analysis
Specific dutiesThe Business Analyst is responsible for needs
analysis, creating user stories & requirements, managing product
backlogs, signing off as Product Owner, and go-live business
testing and support.Identify and develop process improvements and
data validation rules to enforce company data policies, procedures,
and efficiencies.Document the lineage, usage, compliance, business
logic, quality, access, risk, and value of all data assets for
assigned data sets in accordance with BH policies and
processes.Fosters understanding of software functions and
limitations, usage scenarios, outlines error handling (system/human
interaction points) and expected /necessary quantitative measures
for success (e.g., expected performance targets, specific
percentages for quality improvements)Business Analyst assists with
defining the methodology, standards, and practices for implementing
solutions and develops appropriate documentation on projects, as
well as ensuring that business requirements are adequately
understood and documented.
Translates analysis outcomes into application and operational
requirements, functional specifications (to include user interface
requirements).Plan, review, and revise configurations and
customizations of business systems, as needed to meet evolving
needs of the businessDevelop, test, and deploy customizations,
custom objects, new functionality based on evolving business
needsDevelops use cases/user stories that include quantifiable
measures for successful outcomes in the designed scenarios.Partners
with QA and Business teams in end-to-end systems testing and
coordination of user acceptance testing strategy development and
validation.Provide ongoing training materials to ensure adoption,
and deliver training in conjunction with departmental
stakeholdersPossesses an understanding and possess some
capabilities in Data Governance and data streaming technologies
(Apach Kafka, Apache Flink, Clickhouse DB)Project Management
SupportAssists Technical Delivery Manager(s) in business strategy
analysis and enhancement demand management and assists Project
Manager's (PM) in refining project plans/objectives for items
responsible for delivering and executes according to best practice
methodologies and IT process standards.Assesses project
requirements and works with PMs, resource managers and others
delegated as PMs to assess level of effort estimates.Ensures
project success through team alignment towards project objectives
and expected results.Develops and maintains necessary project
documentation in accordance with best practices and within the
agreed upon project timelines.Works independently with users to
define concepts yet remains collaborative with project managers to
work in accordance with project strategy and project priorities
that the project manager has defined.Drives and challenges business
units on their assumptions of how they will successfully execute
their plans.Partners with the project manager to define change
requests for missed requirements and scope change, helping maintain
the right focus on defined project constraints (schedule,
resources, and scope/quality).Analyst/Product Owner/Scrum Master
for an agile Java/web development team based on Scrum.Experience
with Atlassian project management tools (JIRA, Confluence) is a
significant plus. Communication Demonstrates strong oral
communication skills, including the ability to effectively interact
with business partners and internal team members.Demonstrates
strong written communications skills, including the ability to
produce clear and concise recommendations, business requirements
and/or functional specifications, use cases and user
stories.Facilitates large scale meetings with all levels of the
company, clearly articulating objectives and identified next
steps.Communicates technical concepts and issues to non-technical
people.Interacts with all levels of the company with patience,
courtesy, diplomacy, and professionalismEducation and ExperienceA
Bachelor's degree in Business Administration, MIS, or related field
or equivalent experience.A minimum of 3 years of experience in a
Business Analyst and/or Data Governance/Stewardship role to be
considered; to include experience with documenting functional and
reporting requirements, functional specifications, use cases, and
user stories.Experience within an Agile centric construct is
mandatory (Agile Certifications such as Kanban or Scrum Master are
a plus).Experience working with or in an Operations unit for a CPG
Manufacturing company is a plus.Ability to articulate business and
technology needs/constraints to IT members and end users
alike.Self-starter/motivator and having a proactive and strategic
mindset are a must.Strong written and verbal communication
skillsStrong collaboration and coalition building skillsOther
projects and responsibilities may be added at the manager's
discretion.Hands on experience and proficiency with the full
Microsoft Office Suite, Microsoft Project, Microsoft Visio and
Microsoft PowerPoint.Technology and software comprehension
-Experience with Enterprise Resource Planning application(s)
(Oracle EBS a plus)Experience with enterprise Supply Planning
technologies (Blue Yonder or equivalent)Experience with enterprise
Forecasting technologies (Oracle Demantra or equivalent)Experience
with application automation testing
Experience with application performance testingExperience with Data
Analytics technologies (i.e. Tableau) is plusExperience with
Manufacturing Execution Systems is a plus.Experience with
Salesforce/CRM systems is a plus.Awareness/knowledge of Data
Streaming and Analytics technologies Examples:Apache Kafka (or
equivalent)Apache Flink (or equivalent)Clickhouse dB (or equivalent
columnar db)JavaSQLPhysical Demands & Work EnvironmentThis position
requires working in an office environment.Occasional travel may be
required.This is primarily a first shift position but adjustments
to shift start/end times may be required depending on future
production support schedules.Availability for on-call during
non-business hours is required.After-hours and weekend work is
intermittently required for system troubleshooting, maintenance,
upgrades, and validation(s) support.Location:Sarasota, FLTime
Type:Full timeDepartment:Management Information Systems
Keywords: Boar's Head Brand, Bradenton , Business Process Analyst II, Professions , Sarasota, Florida
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