Financial Relationship Specialist
Company: Regions Financial Corporation
Location: Bradenton
Posted on: April 5, 2021
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Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice. Regions is dedicated to taking appropriate steps to
safeguard and protect private and personally identifiable
information you submit. The information that you submit will be
collected and reviewed by associates, consultants, and vendors of
Regions in order to evaluate your qualifications and experience for
job opportunities and will not be used for marketing purposes,
sold, or shared outside of Regions unless required by law. Such
information will be stored for a set period of time. You may
review, modify, or update your information by visiting and logging
into the careers section of the system. Job Description: At
Regions, the Financial Relationship Specialist is responsible for
providing an exceptional customer experience and contribute to
improving the financial wellness of our customers. This position
offers an exciting opportunity for candidates with prior Teller,
limited banking, or some retail sales experience who are interested
in beginning a career with opportunities for growth, development
and upward mobility. Regions' mission is to make life better for
our customers and communities. The purpose of this role is to
create meaningful personal connections with customers, identify
ways for Regions to meet customer needs, and assist in resolving
end to end customer sales and service inquiries. The successful
candidate should be ambitious and adaptable with a desire to
educate customers on the ability to bank when, where, and how they
want. This requires an individual who is motivated by a fast paced
and energetic environment, with the ability to provide personalized
customer service. Primary Responsibilities * Provides a consistent
optimal customer experience, primarily handling customers'
transactional needs, including but not limited to performing teller
activities such as deposits, withdrawals, payments, and balancing*
Answers customer inquiries regarding products and services,
fulfills basic servicing requests, and opens basic Consumer
products such as checking and savings accounts* Works to create and
establish relationships with customers, remaining well-informed
about the customer's relationship with the bank* Educates customers
on standard consumer products, emerging bank technology and digital
solutions such as mobile, online, and ATM offerings, all designed
to make banking easier* Assists branch and fellow team members with
achieving goals by assisting with basic tasks to aid in customer
problem resolution* Refers customers to an internal team of experts
when more complex financial goals and needs are recognized*
Achieves required levels of outbound phone calls using generated
customer and prospect lead lists to educate customers on emerging
technology and assist with meeting their financial needs* Ensures
safe and sound banking practices, including adherence to all
applicable laws and regulations This position requires the tracking
of time and is eligible for overtime for hours worked in excess of
40 per week under the Fair Labor Standards Act. This position is
incentive eligible. Requirements * High school diploma or GED
Preferences * One to two (1-2) years prior banking, sales, and/or
customer service experience* Two plus (2+) years prior cash
handling or Teller experience Skills and Competencies * Ability to
assist customers with digital banking offerings* Strong customer
focus* Ability to handle multiple priorities simultaneously
Position Type Full time Location Details Rivers Edge Location:
Bradenton, Florida Bring Your Whole Self to Work We have a passion
for creating an inclusive environment that promotes and values
diversity of race, color, national origin, religion, age, sexual
orientation, gender identity, disability, veteran status, genetic
information, sex, pregnancy, and many other primary and secondary
dimensions that make each of us unique as individuals and provide
valuable perspective that makes us a better company and employer.
More importantly, we recognize that creating a workplace where
everyone, regardless of background, can do their best work is the
right thing to do. OFCCP Disclosure: Equal Opportunity
Employer/Disabled/Veterans
Keywords: Regions Financial Corporation, Bradenton , Financial Relationship Specialist, Accounting, Auditing , Bradenton, Florida
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