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Bilingual Patient Financial Advocate

Company: Firstsource Solution USA
Location: Bradenton
Posted on: November 18, 2021

Job Description:

Location: Bradenton, FLHours: Monday - Friday 8:30am - 5:00pm$1,000 SIGN ON BONUSMUST BE BILINGUAL IN ENGLISH AND SPANISHThe Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.

  • Review the hospital census or utilize established referral method to identify self-pay patients on a daily basis.
  • Screen those patients who are in-house and are designated self-pay for state, county and/or Federal eligibility assistance programs.
  • Initiate the application process when possible.
  • Identifies specific patient needs and direct them to the appropriate agency for assistance.
  • Introduces the patients to MedAssist services and informs them that we will be contacting them on a regular basis about their progress.
  • Provides transition, as applicable, for the backend Patient Account Representatives to develop a positive relationship with the patient.
  • Records all patient information on the designated in house screening sheet.
  • Document the results of the screening in the onsite tracking tool and hospital computer system.
  • Identifies out-patient accounts from the census or applicable referral method that are designated as self-pay.
  • Reviews system for available information for each outpatient account identified as self-pay.
  • Screens patients on site as able. Attempts to reach patient by telephone if unable to screen on site.
  • Document out-patient accounts when accepted in the hospital system and on site tracking tool.
  • Outside field work as required.Job Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Retirement plan
    • Vision insuranceSchedule:
      • 8 hour shift
      • Monday to FridaySupplemental Pay:
        • Signing bonusWork Location: One location

Keywords: Firstsource Solution USA, Bradenton , Bilingual Patient Financial Advocate, Accounting, Auditing , Bradenton, Florida

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