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Front Desk Administrative Receptionist

Company: Ad-Vance Talent Solutions
Location: Bradenton
Posted on: August 5, 2022

Job Description:

Rate of Pay - $18 HR Monday -----" Friday Hours -----" 8:00-5:00 pm
Temporary to Hire position

Manage Order entry, shipping, and invoicing. (accuracy required). Orders come through emails, faxes, or customer portals: Grainger SPS Commerce, Online e-commerce, etc. Customer service requirements include both phone and email and customer portal. Interface with fellow team members both in house and remotely. Perform account set up including credit checks, prior to order entry, and collection of aged receivables. Prepare shipping estimates for quotes and Customers Understanding of International Shipping procedures and the required paperwork associated international logistics for shipments to Mexico and Canada. Foundational knowledge of Sage 50 Accounting Software. Team support in
areas: Sage, Logistics, Paperwork, Printing, Filing, Mailing, Quoting, Labelling, Bar Codes Manage Customer concerns to ensure they are handled, in a timely matter. Review of accuracy on Quotes (match with price list) and Invoices (match with quotes). Credit Card purchases and maintaining Account relationships are in good standing. Maintenance of Phones, cleaning contract, office supply ordering for equipment, restrooms, and kitchen. Liaison with IT support. Liaison with Bookkeeper on accounts, Shopify, and customer history. Maintain customer follow up and update of information in Hub Spot. Daily, weekly, and monthly. Relationship building with all clients, reps, engineers. End of shift report/summary of numbers. ($ orders that day, $ shipped out, $ open orders) Bilingual Preferred
Education: High School Diploma or Equivalency
Requirements: Customer Service Experience preferred Good Communication Skills Microsoft Office Knowledge

This job requires integrity, reliability, intuitive thinking, accuracy in data entry, and the ability to multitask and stay calm under pressure. Also, the ability to seek the answer if you do not know it and network with those whom you can gain the required information. Setting a tone of positivity for the Customers and the Team is vital. PandoLogic. Keywords: Receptionist, Location: Bradenton, FL - 34203

Keywords: Ad-Vance Talent Solutions, Bradenton , Front Desk Administrative Receptionist, Administration, Clerical , Bradenton, Florida

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