Office Support Associate
Company: AdaptHealth LLC
Location: North Port
Posted on: May 8, 2024
Job Description:
Description:AdaptHealth Opportunity - Apply Today!At AdaptHealth
we offer full-service home medical equipment products and services
to empower patients to live their best lives - out of the hospital
and in their homes. We are actively recruiting in your area. If you
are passionate about making a profound impact on the quality of
patients' lives, please click to apply, we would love to hear from
you.Office Support AssociatePerforms at a professional level in a
fast-paced environment answering inbound calls, making outbound
calls, and directing calls to the correct person in an expedient
manner. Greets visitors in a cheerful manner and directs them to
the appropriate department or person. Assists customer service in
developing sales and with paperwork. Responsible for learning and
understanding the entire front-end process to ensure successful
service for our patients.Job Duties:
- Develop and maintain working knowledge of current products and
services offered by the company.
- Answer all calls within 3 rings
- Answers all incoming telephone calls and directs caller to the
appropriate recipient.
- Takes messages for all departments as needed.
- Assists customer service representatives as required.
- Responsible for handling Customer Satisfaction Survey and
Questionnaires.
- Assists with the daily paperwork.
- Assists with the Service Plus program.
- Maintains business office inventory and equipment by checking
stock to determine inventory level, anticipating needed supplies,
placing, and expediting orders for supplies, verifying receipt of
supplies, and scheduling equipment service and repairs.
- Assists other departments with clerical help as required.
- Answer questions about products and services, retail stores,
general service line information and other information as necessary
based on customer call needs.
- Pays attention to detail and has great organizational
skills.
- Customer service oriented with excellent verbal and written
communication skills.
- Flexible with the actual work and the hours of operation.
- Review all required documentation to ensure accuracy
- Answer all calls and emails in a timely manner, in adherence to
their goals.
- Be courteous in assisting patients with their needs.
- Maintain patient confidentiality and function within the
guidelines of HIPAA.
- Other duties as assigned.Requirements:Minimum Job
Qualifications:
- High School Diploma or equivalency
- One (1) year of customer service, administrative or clerical
experience is requiredAdaptHealth is an equal opportunity employer
and does not unlawfully discriminate against employees or
applicants for employment on the basis of an individual's race,
color, religion, creed, sex, national origin, age, disability,
marital status, veteran status, sexual orientation, gender
identity, genetic information, or any other status protected by
applicable law. This policy applies to all terms, conditions, and
privileges of employment, including recruitment, hiring, placement,
compensation, promotion, discipline, and termination.
PIe070c1a54a75-3822
Keywords: AdaptHealth LLC, Bradenton , Office Support Associate, Administration, Clerical , North Port, Florida
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