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Adoption Case Manager Support Specialist

Company: Safe Children Coalition Inc
Location: Bradenton
Posted on: January 15, 2022

Job Description:

SUMMARYSupport staff members perform a range of administrative tasks. Primary focus is to assist Adoption Case Managers in the provision of services to families to help with retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Utilizes various software applications to compose and/or type letters, memos, reports and other documents.
  • Request records, reports and other documents from various providers for children and adults in active cases. Track records requests and follow up on not received records. Entering in records results into Florida Safe Families Network (FSFN) medical tabs and also entering Chronological notes of said activities.
  • Utilizes software for creation of reports for various tracking needs, to include scheduling of appointments and arranging Family Support Worker transportation as needed. Complete Projects that require Excel tracking.
  • Contact clients and caregivers via telephone to obtain information.
  • Assist when needed with completing Health Risk Assessments, Out of County Service (OCS), Adoption Subsidy Packets, Enhanced Subsidy Packets, and Packet As when needed.
  • Assist in completing outstanding issues on the compliance reports and maintaining FSFN education and medical tabs as requested.
  • Assist in sending client service referrals, gathering documents for packets, completion of exit surveys, High End packets, Child Resource Record packets, birth certificate and social security card requests and other administrative requests.
  • Operates a range of office machines such as photocopiers, computers and faxes.
  • Files papers and documents so that they can be easily found when needed.
  • Undertakes other duties such as assisting with special projects as needed.

    This list of essential functions is not intended to be exhaustive. The Safe Children Coalition has the right to revise this position description as needed to comply with actual job requirements.

    This job has no supervisory responsibilities.


    Objective 1: Performs tasks in a timely manner.
    Indicator: Observation in FSFN documentation, input from staff and supervisory documentation of tasks.

    Objective 2: Clients will receive timely referrals and FSFN documentation will reflect compliance.
    Indicator: Families will receive services timely and will achieve timely permanence.

    These are basic performance objectives for the position. Additional individualized performance objectives may be developed for any employee.
    QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Knowledge of Microsoft Office products.

      • Minimum of a High school diploma or GED.
      • At least one year of prior Case management/Child Welfare experience preferred
      • Must be proficient in Microsoft Excel, Outlook and Microsoft Word.
        CERTIFICATES, LICENSES, and REGISTRATIONS:This position requires the following credentials:
        • Valid state drivers license in good standing.
        • Required vehicle insurance.TRAINING REQUIREMENTS:
          • Complete a minimum of 40 hours of training each full year of employment.
          • Complete agency web-based courses as required.

Keywords: Safe Children Coalition Inc, Bradenton , Adoption Case Manager Support Specialist, Executive , Bradenton, Florida

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