General Manager
Company: Altitude Trampoline Park
Location: Bradenton
Posted on: March 20, 2023
Job Description:
We believe in family fun. We believe in celebrating life's
moments together. We believe in combining activity and an energetic
spirit for friends and family to experience. Where social
connectivity, activity and celebration give way to joy,
exhilaration, growth and wellness.
We believe there's always an opportunity to experience
play...another wall to climb, another game of dodgeball, another
hoop to shoot, another day to fly on the trapeze or wipe out with
friends. Our global presence allows friends and families to share
in the experience and enjoy playfulness in many different countries
around the world in hopes to make the world a happier place!
We believe in celebrating play and accomplishments and the emotions
felt as you experience free play the Altitude way!The General
Manager will assist and execute all aspects of Altitude's park
operation including, but not limited to, guest services, food and
beverage, training and operations. This individual will report
directly to franchise owner and work in tandem to reinforce
operational and cultural standards.KEY RESONSIBILITIES
General
- Coach and develop a large and diverse team through clear
written and verbal communication.
- Manage all facets of the operation, including regular financial
reporting.
- Establish and uphold Altitude standards and
expectations.
- Oversee Altitude's defined processes around inventory and
reporting responsibilities.
- Oversee labor and spending for entire facility, within the
park's guidelines.
- Track all spending and ensure it is accounted for and in
accordance with the park's policies.
- Develop the team by establishing profitability goals and
rewarding positive behavior.
People
- Recruit and hire talent.
- Set and hold expectations of accountability with team,
upholding brand standards.
- Ensure execution of training programs to equip team to perform
their job functions successfully and deliver positive guest
experiences.
- Create a work environment that promotes staff retention
levels.
- Assure staffing levels meet business needs, while taking into
account team member well-being.
- Lead and influence through effective motivation, celebrations,
and accountability.
- Select and develop high-potential staff members to take on
greater responsibility and/or internal promotions into higher
levels at the park or support center team opportunities.
Sales
- Execute sales and marketing plans in collaboration with support
center team.
- Manage the budget and business plan to meet or exceed planned
financial performance, make adjustments as necessary to adapt to
changing situations.
- Draft, communicate, track and hold departments accountable for
individual goals.
Guest Services
- Create an on-brand Altitude guest experience through superior
operations.
- Seek out guest feedback and use for management and hourly team
development.
- Maintain a safe and secure facility for all park guests.
QUALIFICATIONS & SKILLS
- 2+ years of experience managing a team in a family
entertainment or amusement park environment.
- Able to recruit, motivate, develop, retain, and promote top
talent through thoughtful leadership and genuine concern for team
member growth.
- Workdays, nights, weekends, and holidays as required.
- Operate in a fast-paced environment with constant
distractions.
- Achieve budgeted financial results in areas of
responsibility.
- Act as a mentor and lead by strong example.
- Maintain a professional image.
BENEFITS
- Insurance Options
- Retirement Plans
- Vacation Time
- Growth Opportunity
Keywords: Altitude Trampoline Park, Bradenton , General Manager, Executive , Bradenton, Florida
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