Assistant Manager Restaurant-Fast Food
Company: Sailormen, Inc. DBA Popeyes Louisiana Kitchen
Location: Bradenton
Posted on: June 16, 2022
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Job Description:
Job Description JOB SUMMARY The Assistant Manager is responsible
for managing the daily operations of a single restaurant, in
accordance with company QSC standards as defined by the Operations
Manual, for an assigned shift or in the Restaurant General Managers
absence. This position is the second of three levels in the
Restaurant Management chain of command. ESSENTIAL FUNCTIONS
Supervises crew members and team leaders (2-20 people) in the
preparation of menu items to ensure compliance with all Popeyes
Corporate Operations and Sanitation standards. This is measured
through Restaurant Progress Report (RPR), shops shift critiques,
and Mystery Shop scores. Supervises hourly staff to maintain a good
level of customer service and ensure orders are taken in a prompt,
accurate and courteous manner. Resolves customer complaints as
required. Recruits, hires and selects crew members to ensure an
adequate level of staffing and service in the restaurant, which is
critical to maintain a productive level of operation. Prepares
required reports mandated by RGM and Area Managers, including but
not limited to: Daily Inventory and Cash Control Record Petty Cash
Voucher Purchase Receipt Ledger Notice of Disciplinary Action
Safety Inspection List Bank Deposit Slips Payroll Transmittals
Posting of Operational Figures Uniform Inventory Form Supervises
hourly staff in the cleaning of equipment and restaurant facilities
to ensure maintenance of sanitation standards. Takes inventory of
stock at closing to determine ordering date and quantity of
supplies required to prevent shortages, along with other
administrative duties as required. Manages cash control per the
policy manual and counts cash on hand, at shift changes and at
closing, to determine shortages or overages and prepares bank
deposits. Manages other key controllables during a shift, such as
labor, food cost, cash, and waste. Trains, evaluates and completes
hourly work schedule for restaurant staff. Such as: Critical
Training Area includes: food preparation --- food safety ---
appearance --- customer service --- suggested selling techniques
--- sanitation Employee Evaluation includes: --- performance
appraisal --- wage increases --- promotions --- suspensions ---
terminations --- Helps build a positive and motivating environment
for all employees that is committed to delivering superior customer
service. Responsible for training and development of Shift
Managers. Produces restaurant schedule of product ordering in
accordance with prescribed guidelines and assists RGM during the
financial process. All other duties as assigned. POSITION
REQUIREMENTS Two years of college education preferred. Two to three
years of first line supervisory or management experience or
equivalent, preferably from a restaurant or customer service
environment. Has completed the following Internal Certification
Programs: Basic Management Training (BMT) workbook and class: food
safety time management crew training management accountabilities
stress management product quality customer delight communication
situation management game production control equipment
troubleshooting legal compliance management control safety/security
Intermediate Management Training (IMT) or equivalent people count
interview scheduling performance appraisal P & L organization
customer focus supervisory training program Applied Food Safety
(AFS) class Must be able to work well under pressure with a heavy
workload in a fast paced environment. Must be flexible to work a
variety of schedules to include nights, weekends and holidays. Good
written, verbal and interpersonal skills as well as command of the
English language are required.
Keywords: Sailormen, Inc. DBA Popeyes Louisiana Kitchen, Bradenton , Assistant Manager Restaurant-Fast Food, Hospitality & Tourism , Bradenton, Florida
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