Host/Hostess
Company: The Lake Club
Location: Bradenton
Posted on: September 16, 2023
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Job Description:
Whether you're just kickstarting your career or have a
long-standing passion for hospitality service and working with
people, there's an exciting new opportunity for you at The Lake
Club . Gain first-hand, in-depth customer service experience and
engage with travelers from all over. Whether you're in need of a
part-time side hustle or just starting out, this is the perfect
opportunity to seize the moment and develop lasting skills and
relationships.
Ideal candidates are organized, customer service-centric, and
possess strong communication and interpersonal skills. Hosts &
Hostesses receive and seat guests at the restaurant facility, while
ensuring that guests are given friendly, attentive and efficient
service in the dining room. Beginners are welcome - while at least
a few months experience is preferred, it is not required for the
position.
Our team has made a conscious effort to ensure strong protocols are
in place to keep you and our patrons safe, so you can focus on the
customer experience, camaraderie, and dining room management. Work
schedule will be Wed-Saturday 4pm-8:30 occasional holidays.
Responsibilities
-Welcomes each guest with a friendly greeting and escorts to their
assigned table
-Seats guests in station rotation while maintaining guest lists and
following/enforcing check issue procedures
-Assigns opening and/or closing side duties and supervises side
work; ensures completed set ups of all stations before service
staff departure
-Assists with side work and/or assisting service staff with bussing
tables, taking cocktail orders, etc.
-Maintains reservation book, takes incoming telephone calls, notes
reservations and special requests by guests
-Retains knowledge of all menu items, prices and general service
procedures
-Responsible for standards of appearance and cleanliness in all
service areas
-Remains visible on dining room floor and is easily accessible to
guests, staff and management
-Checks all tables before service to ensure proper settings
-Communicates guest requests and concerns to the department
manager
-Incorporates safe work practices in job performance
-Regular and reliable attendance
-Performs other duties as required by supervisor
Education and Experience Requirements
-High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience
-Ability to read and speak English may be required in order to
perform the duties of the job
-Must complete Alcohol Awareness Training
-Knowledge of Microsoft Office applications
-Knowledge of point of sales (POS) system
Working Conditions
-The employee often is required to stand, walk, talk, and
listen
-The employee must be able to lift up to 10 lbs. regularly
-While performing the required duties of this job, the employee is
occasionally required to reach with arms and hands, use hands,
taste, smell, climb, balance, stoop, kneel, crouch, or crawl
-Noise level is moderate
-Work extended hours during golf and holiday season
-Work weekends and holidays
About Troon
Troon started as one facility in 1990 and has since grown to become
the world's largest professional club management company. We offer
careers around the world at all levels of golf operations,
opportunities for professional development, growth opportunities
and a comprehensive benefits package. Our goal is to create
extraordinary guest and member experiences through personalized
service, consistency, and uncompromising attention to detail. For
more information about the Troon Experience, please visit
https://www.troon.com/ .
Keywords: The Lake Club, Bradenton , Host/Hostess, Hospitality & Tourism , Bradenton, Florida
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