BradentonRecruiter Since 2001
the smart solution for Bradenton jobs

Customer Service Associate

Company: Wawa
Location: Bradenton
Posted on: May 3, 2021

Job Description:

STR05271 - Bradenton, FL 34207

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

  • Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
  • Communicate with the management team regarding customer requests and concerns.
  • Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.
  • Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
  • Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
  • Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.
  • Prepare all made to order food and/or beverages according to recipe or customer specifications.
  • Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.
  • Ensure the proper execution of assigned foodservice and beverage programs and procedures.
  • Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
  • Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.
  • Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
  • Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.
  • Complete other tasks as assigned by store management.
Essential Functions:
  • Ability to work well individually as well as in a team environment
  • Good communication skills
  • Excellent customer service skills
  • Ability to learn FSRA process and procedures and demonstrate on a daily basis
  • Ability to work overtime as needed
  • Ability to multi-task in fast paced environment
  • Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures
  • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
  • Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
  • Must be able to lift and carry up to 35 lbs
  • Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.
  • Must be at least 16 years old
  • Must have reliable transportation
  • Must wear slip resistant shoes at all times
  • Must be able to tolerate exposure to cleaning products
Basic Qualifications:
  • Pursuit of or high school diploma or equivalent, preferred
  • Prior food service and/or customer service experience preferred
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Keywords: Wawa, Bradenton , Customer Service Associate, Other , Bradenton, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Retail Coverage Merchandiser - Walmart
Description: OverviewAt Acosta, we work with major consumer brands CPG . Our Retail Coverage Merchandisers represent our customer and clients in retail locations where you shop. We execute product placement through (more...)
Company: Acosta
Location: Sarasota
Posted on: 05/12/2021

2020-6304
Description: p style margin: 0px Founded in 1984, strong Florida Cancer Specialists Research Institute /strong is the largest independent medical oncology/hematology practice in the United States. With over (more...)
Company: Florida Cancer Specialists
Location: Sarasota
Posted on: 05/12/2021

Actuarial Analyst
Description: I. M - Pact Business Group is searching for an Actuarial
Company: iMPact Business Group
Location: Sarasota
Posted on: 05/12/2021


Mechanical Engineer
Description: span style font-size: 11pt span span style font-family: Calibri,sans-serif b span style font-size: 14.0pt span style color: 00b050 Mechanical Engineer /span /span /b /span /span (more...)
Company: The Staffing Resource Group, Inc
Location: Sarasota
Posted on: 05/12/2021

LEAD SALES ASSOCIATE-PT in SARASOTA, FL
Description: p Company Overview /p p Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products (more...)
Company: Dollar General Corporation
Location: Sarasota
Posted on: 05/12/2021

ALD Off-Premise Sales Consultant
Description: p Responsibilities Job ID SAR00000069 Date posted 04/21/2021 /p p Job Description /p p Overview /p p The Sales Consultant represents Southern Glazer apos s in the market as a member of the Southern (more...)
Company: Southern Glazer's Wine and Spirits, LLC
Location: Sarasota
Posted on: 05/12/2021

Senior Full Stack Developer
Description: p Senior Full Stack Developer - 210000WS /p p Description /p p Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. As (more...)
Company: Stantec Inc.
Location: Sarasota
Posted on: 05/12/2021

Staffing Clerk / HR Assistant
Description: Staffing Clerk / HR AssistantTake your career to the next level with the national leader in medical staffing services NurseCore is seeking a Staffing Clerk / HR Assistant for our Sarasota location. In (more...)
Company: NurseCore Management Services, LLC
Location: Sarasota
Posted on: 05/12/2021

(USA) Food and Consumables Coach (Non-Complex) - W... - SARASOTA - 34236
Description: What you apos ll do at Position Summary...What you apos ll do...Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback (more...)
Company: walmart
Location: SARASOTA
Posted on: 05/12/2021

PwC Tech/NIS ServiceNow SecOps Orchestration Lead
Description: A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and (more...)
Company: PwC
Location: Sarasota
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Bradenton RSS job feeds