Membership Associate - Lakewood Ranch Location

Company: The SKY Family YMCA
Location: Bradenton
Posted on: May 3, 2021

Job Description:

POSITION SUMMARY:

The Membership & Sales Associates are responsible for serving members & guest; maintaining members service control; answering the telephone in a friendly & responsive manner; providing general information to customers & members; perform membership & program registrations accurately; conducting member tours as needed; manage the gate system to ensure authorization in the building is met (clear members & sign-in program participants); contributing to the sales force monthly sales goals; maintain & balance cash drawer during shift; open & close the branch as needed; implement new member sales orientation & engagement program; participate in marketing programs as requested by supervisor. Temperature check members before entering the building, maintain a neat & clean front lobby throughout the day. A variety of shifts available to work 3-4 days a week with a maximum of 20 hours per week.

ESSENTIAL FUNCTIONS:

* Must be 18 years of age with prior customer service experience. * Excellent verbal and written communications skills. * Must be friendly & engaging to build professional relationship with members. * Proficient with a computer & keyboard. * Must be dependable, flexible, have a willingness to learn, organized, detail oriented & able to multitask. * Able to handle stressful situations in a positive manner. * Professional appearance & behavior. * Able to maintain confidentiality. * Must be a self-starter with high energy & a positive attitude. * Demonstrates good moral character & will adhere to and promote the Y's mission & character development values. * Must have current CPR/AED-Pro & First Aid certification or obtain within 30 days of hire. * Must complete required Redwoods Risk Management online training & attend New Hire Orientation within 30 days of hire.

Keywords: The SKY Family YMCA, Bradenton , Membership Associate - Lakewood Ranch Location, Other , Bradenton, Florida