Community Relations Representative

Company: Tidewell
Location: Bradenton
Posted on: May 3, 2021

Job Description:

Primary tasks, duties & responsibilities:Promote and practice the mission and core values, and follows all policies and procedures of Tidewell Hospice.Assist in the design, implementation and evaluation of community education programs that address end-of-life issues.Accountable for contributing to the success of Tidwell's strategic growth objectives. Serve as an active member in community organizations and groups targeted toward health care, service to seniors, end-of-life care, the Chamber(s) of Commerce and/or other business organizations as directed by supervisor.Identify and communicate changes in communities relevant to strategic plan and communicate back to supervisor.Maintain Customer Relationship Management System (CRM) database with community and business organizations information.Work closely with Professional Relations colleagues, interdisciplinary teams and other Tidewell Hospice colleagues as appropriate.Secondary Responsibilities:Every incidental duty connected with the Community Relations Representative position cannot be specified in the job description and the colleague, at the discretion of the Vice President of Professional Relations, may be required to perform duties that are not included in this job description.Knowledge, Skills and Abilities Required:1. Strong public speaking/presentation skills, excellent verbal and written communications skills.2. Knowledge of Medicare, HCFA and state Hospice regulations.3. Program development and evaluation skills.4. Self-starter with little need of supervision, ability to prioritize.5. Possess strong problem-solving and critical thinking skills with the ability to analyze data.6. Must be proficient in Microsoft Office suite including PPT and CRM tools. Salesforce.com proficiency preferred.7. Knowledge and awareness of end-of-life issues.8. Able to multi-task under pressure to meet tight deadlines.9. Establish outreach objectives within territory.10. Flexible, open to new ideas and courses of action.11. Organized, self-motivated and flexible with ability to relate to all levels of the professional medical community.12. Able to explain and communicate, as appropriate, the Hospice continuum of care including basic eligibility requirements for home health care.13. Ability to work weekend and/or evenings as necessary to support/attend community events and present educational programs.14. Excellent customer service skills and attention to detail.15. Possess a valid Florida driver's license and current auto insurance with acceptable driving record.16. Ability to travel within service area using own reliable transportation.

Keywords: Tidewell, Bradenton , Community Relations Representative, Other , Bradenton, Florida