Lutheran Services Florida (LSF) envisions a world where
children are safe, families are strong and communities are
vibrant. Since 1982, Lutheran Services Florida has been
providing and sharing solutions to protect Florida’s most
vulnerable. Today, we are one of the largest nonprofits in Florida
touching 1 in 50 Floridians with a wide range of services,
- early childhood education
- refugee and immigration
- mental health and substance abuse
- juvenile justice
- child welfare
LSF is looking for a talented Child Welfare Case
Manager who wants to make an impact in the lives of
children and families.
The pay for this position is $17.31-$18.27 per
Purpose & Impact
The purpose of the Child Welfare Case Manager, in
partnership with various individuals and groups within the child
welfare system and community, is to ensure and promote
the social, physical, psychological and emotional
well-being and safety of the children and families they
The Case Manager maintains case ownership responsibility as the
integrator of all services and supports identified for each child,
including therapy, mental health services, health and dentistry,
developmental services, educational support, permanency and
The Case Manager manages cases toward goals recorded in case
plans while adhering to Florida Statutes, Administrative Code,
written policies and orders of the Dependency Court. The Case
Manager reports to the Case Management Supervisor.
A Day in The Life of a Child Welfare Case
- Meet with children and families in their primary residence
within 2 working days of case assignment
- Complete family assessments within specified timeframe
- Conduct home visits with children according to the required
frequency, but no less than every 25 days
- Prepare for, attend, and participate in all court activities as
- Complete and submit court documentation within in required time
- Arrange for, attend, and participate in individual case
staffings as necessary.
- Complete all required staffing and application packets.
- Negotiate and develop a case plan in collaboration with the
parents, Guardian Ad Litem, foster parents and other pertinent
parties with the goal of reunification or other permanency for the
- Accurately document all case activities in the Florida Safe
Families Network database within 48 hours. Maintain the
physical case file in chronological order, by subject, in
accordance with the standardized case file format.
- Develop and maintain knowledge of community resources, program
eligibility requirements, key contact persons, emergency
procedures, and waiting lists of available resources. Maintain
regular contact with service providers and document service
progress in FSFN.
- Submit timely service requests to the lead agency Utilization
- Provide clients with timely referrals to services
- Conduct initial and/or ongoing child safety assessments as
required. Prepare initial and on-going safety plans as
- Arrange for emergency placement, emergency medical treatment,
and emergency services for children at risk.
- Conduct diligent searches for parents and family members when
- thoroughly document that the effort has been made to find the
parents and family members.
- Conduct home studies as required for prospective
- Provide relevant medical, psychological, behavioral and
educational background information about the child or children to
prospective caregivers as needed.
- Plan and facilitate parental and sibling visits as needed and
- Transport children as needed.
- Ensure that all Independent Living functions are completed as
- Attend all appointments, staff meetings, trainings, seminars,
workshops, etc., as necessary and as required by the
- Function as agency on-call Case Manager as scheduled.
- Organize, prioritize and complete all work assignments by the
Work Environment and Physical
Competencies (Skills/Knowledge &
- Strong written and verbal communication skills
- Technical proficiency (Including Microsoft Office and
- Advanced self-management, planning and organization skills
- Ability to demonstrate sensitivity to our service population’s
cultural and socioeconomic characteristics and needs
Required/Preferred Education and
- Minimum of 1-year relevant experience
- Bachelor’s degree in a Human Services field, degree in Social
- Valid state driver’s license and appropriate auto liability
- Ability and flexibility to work extended hours, respond to
emergencies during off hours, and frequent travel locally and
through state as required
- Must obtain certification within 1 year
Why Work With LSF?
Ability to Make an Impact in Multiple Areas
LSF offers several programs, spanning across a wide range of
populations in need. This gives our team members an opportunity to
learn and potentially work in programs outside of their direct
area. Either way, members of the LSF family will play a
part in transforming the lives of those in need.
A career at LSF means working and learning alongside talented
professionals in a dynamic and inclusive environment. The values of
our organization – OPEN-MINDED, COMPASSIONATE,
GENEROUS, VISIONARY and HONESTY –
drives each one of us.
People working at Lutheran Services Florida treat each other
like family. Whether you work on the front lines or work in an
office, you share a common bond that is felt throughout the
Because of the variety of programs we offer throughout Florida,
team members have the option to explore areas of interest in other
programs or grow within their existing program/department.
Amazing benefits package
- Medical, dental and vision
- Teledoc (24/7 access to doctors via phone and video)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 12 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer
- Tuition reimbursement
- LifeMart employee discount program (savings on everything from
computers to car rentals)
- Additional voluntary benefits:
- Short-term disability
- Group life insurance
- Accident, critical illness/Cancer and hospital policy
- Legal Shield coverage
Lutheran Services Florida embraces diversity, equity
and inclusion in all business practices. LSF is proud to be an
equal opportunity employer.
- Bachelors or better in Human Services or related field