Patient Registration Coordinator
Company: New Season
Location: Bradenton
Posted on: June 20, 2022
|
|
Job Description:
Patient Registration Coordinator
Job Description
New Season
Reports to: Program Director
Job Code: TC43
Department: Clinic
FLSA: Non-Exempt
Direct Reports: 0
For over 30 years, New Season Treatment Centers have been a leading
national health care service provider of outpatient treatment
centers that specialize in providing safe, quality and best in
class care for individuals living with Opioid Use Disorder
("OUD").
Operating in over 70 treatment centers in multiple states, our team
members are engaged in medication-assisted treatment, counseling,
support, and care management of individuals living with OUD. We
treat the whole person and, in so doing, address the underlying
causes of OUD in an effort to provide a continuum of care that not
only addresses treatment needs but supports the patient on their
journey to recovery.
Job Summary:
This position is responsible for performing clerical and
administrative services in greeting, registering, and admitting
patients, in a healthcare facility. Also, responsible for
identifying the best methods to schedule patient appointments
accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and
schedule appointments accordingly, including orientation of new
patients, monitoring all patient activities on center premises, and
providing customer service as a point of contact for patient
inquiries, as applicable. Collects co-payments and patient
financial responsibility at the time of service. Ensures that all
necessary demographics, billing, and clinical information obtained
has been entered in the registration system with timeliness and
accuracy. Maintain strong communication with Program Director,
physicians, and other nursing staff regarding intakes. Verify
insurance benefits and obtain prior authorization as necessary.
Complete Administrative tasks including answering phones, check and
deliver mail, maintain supply inventory, anticipate supply needs,
order supplies, and verify receipt of supplies, as applicable.
Maintains confidentiality and safeguards the operations of the
business. Keep lines of communication open with the Clinic
Operations Team to ensure individualized goals are met. Adheres to
the service policy and principle of CMG/New Seasons. Other duties
assigned.
Supervisory Responsibilities: (This position will supervise
non-exempt staff in support roles performing duties described in
"Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the competencies (minimum knowledge, skill, and ability) required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High
School Diploma or GED.
Required Knowledge: The candidate will have a strong customer
service background, knowledge of electronic health records systems,
and medical insurance.
Experience Required: This position requires a minimum of 1-year
receptionist and cashier or other related experience and a minimum
of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write
legibly, and comprehend written and spoken words. Basic computer
literacy, and the ability to effectively learn new software
programs. Use strong communication skills. Ability to read,
analyze, and interpret the most complex documents. Ability to
effectively present information to management, public groups, and
customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator,
telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees,
patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary
information.
Vision: Average, ordinary, visual acuity necessary to observe
patients and work on computers. Clear vision at 20 inches or less
and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts
up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.)
Ability to operate in an open work area with moderate everyday
noise.
Core Competencies:
--- Analytical Skills
--- Business Acumen/Understanding the Organization
--- Communication
--- Detail Orientation/Attention to Detail
--- Ethics/Values/Integrity
--- Information Gathering
--- Problem Solving
--- Time Management
Mental Activities:
(The mental activities described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form. Ability to maintain
confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, and
governmental regulations. Ability to write reports and business
correspondence. Ability to effectively present information and
responds to questions from groups of managers, employees, patients,
and the general public.
40Bradenton Treatment Center
Keywords: New Season, Bradenton , Patient Registration Coordinator, Other , Bradenton, Florida
Click
here to apply!
|