Automotive Service Scheduler

Company: Firkins CDJR
Location: Bradenton
Posted on: August 6, 2022

Job Description:

Firkins Chrysler Jeep Dodge Ram is looking for a friendly, energetic person to join our very busy Service DepartmentEssential Duties and Responsibilities

• Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly.
• Check for recalls and parts availability
• Responsible for obtaining customer contact information.
• Follow up on missed appointments daily.
• Confirm next day appointments.
• Maintaining comprehensive and up to date knowledge of products.
• Make outbound calls (OBI) for service due/safety recalls/recommendations/declined service/ and special order part arrivals.
• Follows all company policies and procedures.
• Provide exceptional customer service by treating guests with courtesy and respect.
• Other duties may be assigned.Requirements:
  • Ability to work well in a fast paced environment.
  • Team player, while also being able to work independently.
  • Great listening and problem-solving skills.
  • Great at multi-tasking.
  • Ability to self-start and complete tasks in a timely manner
  • Must be responsible and have a positive attitude.
  • Be prepared and on time
  • Automotive knowledge is a huge plus but not necessarily required.Pay Based on ExperienceWe offer Health, Dental, Vision, Life, Aflac and 401k

Keywords: Firkins CDJR, Bradenton , Automotive Service Scheduler, Other , Bradenton, Florida