Automotive Service Scheduler
Company: Firkins CDJR
Location: Bradenton
Posted on: August 6, 2022
Job Description:
Firkins Chrysler Jeep Dodge Ram is looking for a friendly,
energetic person to join our very busy Service DepartmentEssential
Duties and Responsibilities
- Answers all incoming calls in a prompt, polite, professional
manner, addressing inquiries or scheduling appointments or
transferring them to the appropriate person or department
quickly.
- Check for recalls and parts availability
- Responsible for obtaining customer contact information.
- Follow up on missed appointments daily.
- Confirm next day appointments.
- Maintaining comprehensive and up to date knowledge of
products.
- Make outbound calls (OBI) for service due/safety
recalls/recommendations/declined service/ and special order part
arrivals.
- Follows all company policies and procedures.
- Provide exceptional customer service by treating guests with
courtesy and respect.
- Other duties may be assigned.Requirements:
- Ability to work well in a fast paced environment.
- Team player, while also being able to work independently.
- Great listening and problem-solving skills.
- Great at multi-tasking.
- Ability to self-start and complete tasks in a timely
manner
- Must be responsible and have a positive attitude.
- Be prepared and on time
- Automotive knowledge is a huge plus but not necessarily
required.Pay Based on ExperienceWe offer Health, Dental, Vision,
Life, Aflac and 401k
Keywords: Firkins CDJR, Bradenton , Automotive Service Scheduler, Other , Bradenton, Florida
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