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Automotive Service Scheduler

Company: Firkins CDJR
Location: Bradenton
Posted on: August 6, 2022

Job Description:

Firkins Chrysler Jeep Dodge Ram is looking for a friendly, energetic person to join our very busy Service DepartmentEssential Duties and Responsibilities

  • Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly.
  • Check for recalls and parts availability
  • Responsible for obtaining customer contact information.
  • Follow up on missed appointments daily.
  • Confirm next day appointments.
  • Maintaining comprehensive and up to date knowledge of products.
  • Make outbound calls (OBI) for service due/safety recalls/recommendations/declined service/ and special order part arrivals.
  • Follows all company policies and procedures.
  • Provide exceptional customer service by treating guests with courtesy and respect.
  • Other duties may be assigned.Requirements:
    • Ability to work well in a fast paced environment.
    • Team player, while also being able to work independently.
    • Great listening and problem-solving skills.
    • Great at multi-tasking.
    • Ability to self-start and complete tasks in a timely manner
    • Must be responsible and have a positive attitude.
    • Be prepared and on time
    • Automotive knowledge is a huge plus but not necessarily required.Pay Based on ExperienceWe offer Health, Dental, Vision, Life, Aflac and 401k

Keywords: Firkins CDJR, Bradenton , Automotive Service Scheduler, Other , Bradenton, Florida

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