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MOVE TEAM LEAD - Residential Moving in Sarasota, FL

Company: Wayforth
Location: Bradenton
Posted on: September 17, 2022

Job Description:

Salary Range $19.17 - $19.17 Hourly

WayForth is the largest provider of professional home transition services. Founded in 2016, WayForth is a full-service complete move solution company, providing move management, move, clear-out, and financial solutions. We are a one stop shop! We provide a full service, concierge service to our clients with a Every Client Every Time approach!

Title: Move Team Lead (MTL)

Reports to: Relocation Manager

Status: Hourly, Non-Exempt

Supervises: Mover Team Members

General Summary of the Position: Supervises a crew of movers in the moving of furniture, boxes, and equipment pack, and prepare items for transport, load, and unload of items, occasionally take inventory of our clients' items, and perform cleaning and maintenance tasks at the loading site.

Essential Functions:

  • Supports the Relocation Manager in overseeing teams of about 3 - 5 movers per job
  • Ensures supplies and trucks are prepared for each job and checks specifications of materials loaded or unloaded against information contained in work orders.
  • Collects and completes all necessary paperwork including but not limited to Bill of Lading (BOL) fully and meets requirements as needed
  • Ensures team is aware of their work schedule and properly communicates and explains scope of the project and expectations
  • Works closely with Client Guide Manager to ensure successful completion of a project and excellent client experience
  • Ensures that all aspects of the job are performed to the highest degree so that damage to content, client home and throughout the project
  • Ensures proper loading of the truck to avoid shifting of content and potential damage
  • Coaches, leads, and develops movers to support the move organization and improve daily productivity
  • Assists in conducting onsite team meetings to reinforce safety training, motivate team, communicate expectations, and delegate tasks
  • Performs the same work duties (packing, padding, moving, loading, unloading) as those whom they supervise, and/or perform more difficult or skilled tasks or assist in their performance
  • Evaluates employee performance and provides feedback to Relocation Manager for handling
  • Funnels personnel problems, complaints, and formal grievances to higher-level supervisors or managers for resolution
  • Reviews work throughout the work process and at completion, to ensure that it has been performed properly
  • Inspects trucks on regular basis and ensures maintenance on vehicles is performed as required and inspects equipment for wear and for conformance to specifications
  • Ensures safety of all passengers in vehicles by enforcing all requirements and follows all safety and driving standards to the fullest including but not limited to DOT regulations
  • Must be qualified and able to drive moving trucks
  • Other duties as neededRequirements:
    • A minimum of 2 years supporting and assisting a team unit
    • 2+ years in moving industry
    • High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
    • Valid driver's licenseSkills/Certifications
      • Ability and willingness to drive a 26' box truck
      • Physical strength and agility: Lifting, loading, and unloading heavy boxes and items like furniture and appliances (up to 75 lbs.) is required daily.
      • Teamwork: Direct communication skills, collaborative spirit, and team loyalty are essential for success in the field.
      • Organization: Experience packing a moving truck is beneficial but is not required.
      • Communication: Excellent verbal and written communication skills, including the ability to communicate with our clients in fluent English, are required.
      • Customer service: Our clients are sometimes under immense pressure, so the ability to remain patient and gracious in any circumstance is a valued skill.
      • At least 1 year of residential or commercial moving experience preferred WF3

Keywords: Wayforth, Bradenton , MOVE TEAM LEAD - Residential Moving in Sarasota, FL, Other , Bradenton, Florida

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