TMC Operator I

Company: HNTB Corporation
Location: Bradenton
Posted on: January 25, 2023

Job Description:

What We're Looking For

Entry level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents, congestion and travel time imbalances.

Primary Focus Will Include:

* Manages Traffic in Southwest Florida Utilizing technology and communications.
* Work as a member of a team within an operations control room environment.
* Use CCTV to scan roadways and monitor traffic conditions.
* Provide traveler information to the public.

Preferred Qualifications and Skills:

* High school graduation (or equivalent).
* Experience operating computers, working in fast paced / quickly changing work environment.
* Prior work experience in a call center, or 911, Dispatch, Towing, EMS and/or Fire, or military operations center preferred but not required.
* Scheduling flexibility and dependability (RTMC operations are 24x7 and all staff are Essential Personnel)
* Must be able to follow directions and communicate calmly, clearly and effectively, to customers, colleagues, state agencies, and the public via the phone and in written format, especially in a crisis.
* IND

Essential Responsibilities:

* Entry level operator position performing functions under close supervision and to established procedures.Performs all basic level duties and will defer more complex issues to a supervisor or more senior operators.
* Operates various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
* Monitors roadways via CCTV surveillance cameras and detection systems.
* Monitors all ITS devices and computer equipment associated with the system.
* Maintains advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
* Utilizes traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
* Continually checks the accuracy and validity of the messages displayed on all systems.
* Aware of all alert messages broadcasted on a particular system.
* Enters incident information into computer systems using traffic software.
* Becomes familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
* Alerts operator staff to new and existing memos.
* Uses SOG to detect, dispatch, monitor, and document roadway incidents.
* Confers with traffic partners (highway patrol, Road Rangers, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Districts to coordinate resources for incidents that may affect regional travel.
* Dispatches Road Rangers and assists Road Rangers with other tasks, such as phone calls, etc.
* Performs other duties as assigned.

Minimum Qualifications:

* High School Diploma/GED or equivalent

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about EOE including disability and vet

Visa sponsorship is not available for this position.

#DG #Traffic

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Keywords: HNTB Corporation, Bradenton , TMC Operator I, Other , Bradenton, Florida