TMC Operator I
Company: HNTB Corporation
Location: Bradenton
Posted on: January 25, 2023
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Job Description:
What We're Looking For
Entry level position that ensures safe and efficient traffic
movement and monitors roadways including detecting, confirming,
updating and responding to scheduled and unscheduled traffic
incidents, congestion and travel time imbalances.
Primary Focus Will Include:
* Manages Traffic in Southwest Florida Utilizing technology and
communications.
* Work as a member of a team within an operations control room
environment.
* Use CCTV to scan roadways and monitor traffic conditions.
* Provide traveler information to the public.
Preferred Qualifications and Skills:
* High school graduation (or equivalent).
* Experience operating computers, working in fast paced / quickly
changing work environment.
* Prior work experience in a call center, or 911, Dispatch, Towing,
EMS and/or Fire, or military operations center preferred but not
required.
* Scheduling flexibility and dependability (RTMC operations are
24x7 and all staff are Essential Personnel)
* Must be able to follow directions and communicate calmly, clearly
and effectively, to customers, colleagues, state agencies, and the
public via the phone and in written format, especially in a
crisis.
* IND
Essential Responsibilities:
* Entry level operator position performing functions under close
supervision and to established procedures.Performs all basic level
duties and will defer more complex issues to a supervisor or more
senior operators.
* Operates various computer-based traffic management systems to
manage traffic and incidents on roadways and improve traffic
conditions.
* Monitors roadways via CCTV surveillance cameras and detection
systems.
* Monitors all ITS devices and computer equipment associated with
the system.
* Maintains advanced knowledge on the operation of all traffic
equipment, computers and software associated with the traffic
systems.
* Utilizes traffic equipment for incident management and the
improvement of travel time, safety, and quality of life of the
traveling motorists and toll customers.
* Continually checks the accuracy and validity of the messages
displayed on all systems.
* Aware of all alert messages broadcasted on a particular
system.
* Enters incident information into computer systems using traffic
software.
* Becomes familiar with the roadways and understands the purpose
and location of each traffic device (i.e. detector stations, CCTV,
and 511).
* Alerts operator staff to new and existing memos.
* Uses SOG to detect, dispatch, monitor, and document roadway
incidents.
* Confers with traffic partners (highway patrol, Road Rangers,
Local Law Enforcement, Fire Rescue, etc.) as well as adjacent
Traffic Management Centers or other DOT Districts to coordinate
resources for incidents that may affect regional travel.
* Dispatches Road Rangers and assists Road Rangers with other
tasks, such as phone calls, etc.
* Performs other duties as assigned.
Minimum Qualifications:
* High School Diploma/GED or equivalent
Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about EOE including disability and vet
Visa sponsorship is not available for this position.
#DG #Traffic
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NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or
agencies. Any staffing/employment agency, person or entity that
submits an unsolicited resume to this site does so with the
understanding that the applicant's resume will become the property
of HNTB. HNTB will have the right to hire that applicant at its
discretion and without any fee owed to the submitting
staffing/employment agency, person or entity. Staffing/employment
agencies who have fee agreements with HNTB must submit applicants
to the designated HNTB recruiter to be eligible for placement
fees.
Keywords: HNTB Corporation, Bradenton , TMC Operator I, Other , Bradenton, Florida
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