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Membership Coordinator, Salary Plus Commission!

Location: Bradenton
Posted on: May 22, 2023

Job Description:

Service Minds is a growing force in the Southeast and with us, service is always top of mind! We have the perfect opportunity for YOU if you are detail-oriented, process-driven and enjoy working directly with customers! The Service Minds Membership Coordinator provides a crucial service to both Service Minds and our customers by maintaining the service membership lifecycle: sales, renewals, terminations, billing and reporting. This position is the perfect blend of accounting and customer service with a company poised to double in growth over the next five years! We are proud to have a diverse and friendly team who focus on fostering a positive work environment. Our employee's happiness is extremely important to us and we regularly celebrate their success with recognition and awards. We offer stead y , full-time work year-round. Our wages are very competitive with a salary base and uncapped earning potential with commissions for new membership sales and successful renewals! This role reports to our North Tampa office. Compensation: Salary base of $40,000 annually PLUS commission on sold and renewed memberships Role Responsibilities :

  • Maintain and process monthly auto-billing for memberships.
  • Terminate memberships monthly via the Dismiss feature in Service Titan
  • Suspend membership accounts with 30 days or more past due balance.
  • Collect on past due membership accounts.
  • Submit write-off membership accounts monthly.
  • Update expired credit cards for monthly membership billing.
  • Prepare and submit monthly membership reporting statistics.
  • Produce membership sales reports to operations.
  • Submit deferred reconciliation for review.
  • Update membership templates in Service Titan as needed.
  • Enter Tri-Clubs in each instance of Service Titan
  • Terminate Tri-Clubs in each instance of Service Titan
  • Partner with Call Center to manage memberships. Job Qualifications:
    • Self starter who is results oriented
    • High School diploma
    • High level of customer service skills
    • Basic accounting knowledge (specifically as it relates to deferred revenue)
    • Strong attention to detail
    • Intermediate excel skills
    • Strong verbal and written communication skills
    • High degree of multi-tasking We are proud to offer great benefits including but not limited to:
      • Paid Vacation and Holidays
      • Referral Bonuses
      • Medical/Prescription Insurance (company-paid for employee) with plan upgrade option
      • Dental Insurance
      • Life Insurance (company-paid for employee) with plan upgrade option
      • Vision Insurance
      • 401K with employer match
      • STD/Accident/Critical Illness Insurance
      • LTD (company-paid for employee)
      • Flexible Spending Accounts for Health or Dependent Care
      • Legal Plan This role reports to our North Tampa office. This position does require successful completion of a background check and pre-employment drug test.


Keywords: SERVICE MINDS LLC, Bradenton , Membership Coordinator, Salary Plus Commission!, Other , Bradenton, Florida

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