Membership Coordinator, Salary Plus Commission!

Company: SERVICE MINDS LLC
Location: Bradenton
Posted on: May 22, 2023

Job Description:

Service Minds is a growing force in the Southeast and with us, service is always top of mind! We have the perfect opportunity for YOU if you are detail-oriented, process-driven and enjoy working directly with customers! The Service Minds Membership Coordinator provides a crucial service to both Service Minds and our customers by maintaining the service membership lifecycle: sales, renewals, terminations, billing and reporting. This position is the perfect blend of accounting and customer service with a company poised to double in growth over the next five years! We are proud to have a diverse and friendly team who focus on fostering a positive work environment. Our employee's happiness is extremely important to us and we regularly celebrate their success with recognition and awards. We offer stead y , full-time work year-round. Our wages are very competitive with a salary base and uncapped earning potential with commissions for new membership sales and successful renewals! This role reports to our North Tampa office. Compensation: Salary base of $40,000 annually PLUS commission on sold and renewed memberships Role Responsibilities :

• Maintain and process monthly auto-billing for memberships.
• Terminate memberships monthly via the Dismiss feature in Service Titan
• Suspend membership accounts with 30 days or more past due balance.
• Collect on past due membership accounts.
• Submit write-off membership accounts monthly.
• Update expired credit cards for monthly membership billing.
• Prepare and submit monthly membership reporting statistics.
• Produce membership sales reports to operations.
• Submit deferred reconciliation for review.
• Update membership templates in Service Titan as needed.
• Enter Tri-Clubs in each instance of Service Titan
• Terminate Tri-Clubs in each instance of Service Titan
• Partner with Call Center to manage memberships. Job Qualifications:
  • Self starter who is results oriented
  • High School diploma
  • High level of customer service skills
  • Basic accounting knowledge (specifically as it relates to deferred revenue)
  • Strong attention to detail
  • Intermediate excel skills
  • Strong verbal and written communication skills
  • High degree of multi-tasking We are proud to offer great benefits including but not limited to:
    • Paid Vacation and Holidays
    • Referral Bonuses
    • Medical/Prescription Insurance (company-paid for employee) with plan upgrade option
    • Dental Insurance
    • Life Insurance (company-paid for employee) with plan upgrade option
    • Vision Insurance
    • 401K with employer match
    • STD/Accident/Critical Illness Insurance
    • LTD (company-paid for employee)
    • Flexible Spending Accounts for Health or Dependent Care
    • Legal Plan This role reports to our North Tampa office. This position does require successful completion of a background check and pre-employment drug test.
      
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Keywords: SERVICE MINDS LLC, Bradenton , Membership Coordinator, Salary Plus Commission!, Other , Bradenton, Florida