Associate Patient Care Coordinator - Clearwater, FL
Company: Optum
Location: Clearwater
Posted on: May 19, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The -Associate Patient Care Coordinator -is responsible to the
Center Administrator and provides appointment scheduling, patient
registration, cashiering, answers incoming calls and performs other
related clerical functions.
Work Hours: Monday-Friday, 8 A M-5 PM
Location: Onsite - 2730 N Mcmullen Booth Rd Ste 201 Clearwater, FL
33761
Primary Responsibilities:
Consistently exhibits behavior and communication skills that
demonstrate commitment to superior customer service, including
quality and care and concern with each and every internal and
external customer
Represents the Company in a professional manner, following all
Company policies and procedures
Uses, protects, and discloses patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
Responsible for accurately and professionally handling all front
desk operations including answering phones, greeting patients,
scheduling of all appointments, balancing daily collections,
addressing routine inquiries, and forwarding non-routine requests
to appropriate personnel
Receives incoming telephone calls in a prompt and courteous
manner
Performs clerical duties as directed
Assists with the inventory and maintenance of business office
supplies and the completion of business office reports
Works daily reports, incomplete encounters, No Show reports, and
other designated administrative reports according to office
procedures
Performs other duties as assigned
Must have consistent, punctual and reliable attendance
Travel may be required
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
High School Diploma/GED (or higher)
Preferred Qualifications:
Previous medical office experience
Computer literate
Knowledge of medical coding
Must be able to display excellent telephone/switchboard
etiquette
Ability to multi-task in a high paced environment with good
organizational skills
Ability to follow written and oral instructions and to work with
general guidance
Demonstrated clerical skills (typing, filing, telephone
courtesy)
Knowledge of business office operations and basic bookkeeping
principles
Knowledge of HIPAA regulations
Bilingual (English/Spanish) -
Soft Skills:
Pleasant and demeanor
Enjoys interacting with elderly population
Ability to interact and verbally communicate effectively with
patients and all levels of personnel in a professional, courteous
and effective manner with excellent customer service skills
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Bradenton , Associate Patient Care Coordinator - Clearwater, FL, Other , Clearwater, Florida
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