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Help Desk Analyst

Company: Careerbuilder-US
Location: Bradenton
Posted on: January 15, 2022

Job Description:

We have an opening for Helpdesk Analyst role at Bradenton, FL. If you are interested and available, please share your resume to edeepika@ . Title: Helpdesk Analyst Location: Bradenton, FL Contract: 6 months+ Job Requirements: Duties & Resp.: Description The Helpdesk Analyst is responsible for providing first level support to the organization as the main point of contact for IT support needs. The helpdesk analyst will troubleshoot issues raised from end user calls and coordinate problem resolution answer ACD phone calls to the Help Desk use customer focused telephone skills to ensure problem resolution and track all activities and ensure proper closing of assigned jobs. -- - This role will be onsite helping with workstation set up for return to office. -Carrying boxes -Laptop and Desktop setup -Monitor Setup -Simple diagnostics -Advanced setup support -Hardware certification is a plus -Work will include 1,000+ desk and remote office setups -Hardware setup for home workers (via phone) -Good communication skills -- - -- - -- - -- - Best Regards, Deepika. E - Sr. IT RecruiterE:-- -edeepika@P: 6097792704 Ext* 2935 Looking for new opportunities? Let jobs find you! Sign up at-- - -- - -- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- - Celebrating 25 Years of Trust with Our Employees and Customers! -- -

Keywords: Careerbuilder-US, Bradenton , Help Desk Analyst, Professions , Bradenton, Florida

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