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Desktop Support Technician

Company: Mcr Health
Location: Bradenton
Posted on: January 17, 2022

Job Description:

Job Description Why MCR Health? A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide 'Exceptional Care to Everyone, Every Time', and to support our Mission to serve everyone . Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart. In our time of Company growth, we are seeking a Desktop Support Technician . Location: Bradenton As part of this role, you will: Provide front line support for MCR Health's customers by phone and email. Provide technical support for PC hardware/software, telephone/fax/voicemail, and networking issues Install PC hardware/software, printers, and other IS equipment Test software updates/patches to applications and various operating systems What you need to bring to this role: HS/GED required with at least 5 years of relevant technical experience Excellent customer service experience in a fast-paced environment required (healthcare experience a plus) Preference to candidates with call center and/or ticketing system experience A, MCP or related certifications a plus Microsoft Office 365, Citrix experience preferred along with Windows 10, Window 7 and Linux Excellent listening and interpersonal skills Ability to effectively interact with customers in stressful situations Must be flexible, resourceful and able to troubleshoot Must be able to handle multiple tasks simultaneously and set priorities Bilingual (Spanish/English) a plus Must be able to work DAYTIME shifts where specific start and end times might vary depending on coverage needs. MCR Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. For the safety of our employees and patients, all new employees are required to be COVID-19 vaccinated and will be required to provide proof of vaccination prior to your potential hire date. Job Posted by ApplicantProby Jobble

Keywords: Mcr Health, Bradenton , Desktop Support Technician, Professions , Bradenton, Florida

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